CASE STUDY

PEN TRACE QUALITY

RESULT THROUGH QUALITY

CASE STUDY

 

 

 

 

This case study combine management consulting, quality audits and BI system development.

 

A large car manufacture (OEM) with dealers around the world wanted to improve the sales of used cars through their dealers.

 

By analysing the dealers performance and results we identified the key drivers and designed an online system to monitor each dealer and KPI.

 

Audits and management reports are giving the OEM the needed insight to address issues and improved performance step by step.

 

An easy to use online best practice guide was launched to give all dealers access to a toolbox with inspiration which would guide them towards relevant action plans.

 

Market visits and workshops are ensuring that the OEMs managers are on top of the issues and a step a head of their competitors constantly improving the performance of the organisation and dealer network.

 

 

 

 

CONTACT US

 

info@pentracequality.com

 

+351 91 960 59 41